The management of your mobile account is very critical to discontinuous service. Knowing how to check Etisalat balance may save you from many troubles regarding accidental stoppages of services and an uninformed decision on your usage.
Whether you are prepaid or postpaid, some specific ways would allow you to monitor your balance. In this detailed guidance, we will show you how to check Etisalat balance in without hassle.
Why Check Your Etisalat Balance Frequently?
The methods will come later; first, you should understand why you must frequently check your balance. Here are just a few key reasons:
Avoid Unexpected Charges: Monitoring your balance helps one avoid running out of credit during important calls or while using the data services. This is very important in a case whereby a prepaid user spends all his balance quickly.
Track your usage: You can see where your budget goes from in terms of checking on your usage and topping up or adjusting your spending when the balance runs low.
Keep yourself posted: The regular checks also let you know about available data packages, special promotions, or changes to your plan that may work to your service’s advantage.
How to Check Etisalat Balance Using the Mobile App
One of the easier methods is by using the My Etisalat UAE application. Here’s how to check etisalat balance using the application,
Getting the App: You can download the My Etisalat UAE app from Google Play Store and the Apple App Store. Once you have downloaded it from your smartphone, start installing it,.
Log In: Open your app and log in using the details of Etisalat. If you do not have an account, no issues, simply create one; you will be asked for your mobile number and complete the application prompts.
Check Your Balance: After logging into the app, on the home page, you get to see your current balance, remaining data, and outstanding bills. This overview keeps you in control with your usage.
More Features: There are quite a few features on this application.
Recharge Account: Recharge your account in just some taps.
Data Plans: Buy data packages according to your preference.
Usage History: Data usage and call usage reports are found here.
Also, you will be reminded of a low balance or data usage so that you never run out of time again.
This is one of the most efficient methods of knowing how much you have used, especially helpful for users who use a graphical interface to manage their services.
Using USSD Codes to Check Etisalat Balance
Another fast, straightforward way to check your Etisalat balance is through USSD codes. Here’s how you go about it:
Open Your Dialer: First things first, go to your mobile phone and open the dialer app.
Dial for Prepaid Balance: If you are a prepaid user, simply dial *121#. Now press the call button and instantly see what your balance is. This is one of the fastest methods around, and an internet connection is not required.
Check Data Balance: Just dial *170# to check remaining data balance. This will give you an easy view of how much you have been using and how much is left in your account for the month.
For postpaid users you can dial *140# for an evaluation of the amount you owe with respect to the data usage. This will update you on your usage as well as the pending charges until you pay them.
Other Codes: There are quite a number of other USSD codes which can give you the information of your account in detail, some of them are;
- 101#: Access account management features for more detailed account view.
The great advantage of USSD codes is that they can work without internet, so you can use this anywhere. Even in badly connected areas, you can perform USSD operations without thinking about interrupted internet connectivity.
Etisalat Balance Check via SMS
If you want to know the balance by a text, Etisalat has a user-friendly SMS-based service. Here’s how you do it:
Open your Messaging Application: Use the messaging application on your phone.
For prepaid customers: type “BAL” and send to 121. In a few minutes, they will have an SMS reply stating the amount of balance left.
To get a detailed report of your balance, you can send “NP Balance” on 1012. This would print on your screen the complete credits and usage, enabling you to see the available data and minutes.
Postpaid Balance Check: For a postpaid user, the usage of SMS is fewer; it can be done via the application called My Etisalat or making use of USSD codes. Nevertheless, if one wishes to send SMS, the account summary request can be made with the customer service.
The advantage of using SMS when checking your balance is particularly convenient when you find yourself in an area where network connectivity for use of the application is poor. It is easy and requires no downloads.
Contacting Customer Service to Check Etisalat Balance
Whenever there is an issue with either the app or codes, or you simply wish to have someone interact with, call Etisalat customer care, from which process you can follow these steps:
Dial 101: This is a general line for customer care. A representative will be able to direct you on the way you can check your balance. You have to prepare your mobile number with other identifying information as an assurance of verification.
Dial 125 for Prepaid Services: For you to make any inquiries pertaining to prepaid services, it would actually reach the right department when you call this number. They can account to you the balance you currently hold and also all activities they run at the moment.
You can request from the customer service representative to send an SMS summary of your balance if you want the confirmation in writing. It becomes very convenient and helpful especially when you have other problems with other means.
Availability: The customer support service functions 24/7. In this manner, they will be able to give you the kind of assistance you require at any time that you may need it. They can address your concerns about your accounts or the ones you have.
Follow-Up: If it is not rectified during the first call, do not hesitate to request them to call back or escalate the problem. Sometimes, representatives may offer different solutions.
Troubleshooting Issues When You Check Etisalat Balance
There are sometimes problems arising from attempts to check your balance. Some of the troubleshooting tips include the following:
Network Issues: Ensure that your network is stable. If you are staying in a low-signal area, move to a better reception area. Additionally, as a practical approach, switch off and on your airplane mode to reboot your network.
Reset Your Phone: In case the USSD codes do not work, try restarting your phone. Minor bugs could be corrected by this restart, refreshing your connection to the network.
Update the App: If you use the application of My Etisalat, ensure that it is updated to the latest available version. An older app would not work efficiently and may also cause disruptions in reaching your balance.
Check Account Problem: If you are unable to reach your balance, there may be a problem with your account. Dial the customer service number for help. A representative is sure to inform you of any possible issues or restriction on your account.
Try Other Methods: Try a different method if the one you choose is not working. For example, if the application will not work, use USSD codes or SMS. Provided with different methods is proof that one will always know their balance information.
Clear Application Cache: My Etisalat app sometimes malfunctions. Clearing the application cache improves it and fixes some functionality issues.
Conclusion
Knowing how to check Etisalat balance is very important for its proper and efficient management. There are various methods, like mobile applications, USSD, SMS, and Customer Service, which provide you with an opportunity to access your current and usage balances. Balances checked frequently would not let you run short of credit or data at some unexpected moment; hence, you would continue enjoying uninterrupted service.
Choose that which you prefer and check on your account regularly. Now checking your balance is easier than using your phone or by checking on the Etisalat website. So, with these methods, you will be adequately supplied to handle mobile services efficiently to take part in enjoying all of what Etisalat has to offer, without having to worry over running low on balance.
